Friday Q&A with Diane Daiber

I have known Diane Daiber for some time now, and always enjoy working with her, if for no other reason than her passion for our work is unflagging. Currently the Coordinator of the SANE program at Hilllcrest Hospital in an eastern suburb of Cleveland, OH, she is also the OH IAFN chapter president. Thanks, Diane for agreeing to share some thoughts with us this morning!
 
I’ve been a SANE since: I have been working as a SANE since May  2003 when I was given the opportunity to develop and Coordinate the SANE program at Hillcrest Hospital.  We began with responding 24/7 in November of 2003.
Hospital or community-based program? Our program is hospital based, with referral agreements with other facilities in the area. We see acute pediatrics and adults
I’m a SANE because: In my 26 years of nursing, most of that time in the Emergency Department, I realized there is a disconnect between the patient that has been touched by violence and the healthcare response.  I value the opportunity to educate healthcare professionals to consider the comprehensive needs of the patient, and to respond as a nursing professional one on one with a patient.

The best advice someone ever gave me was: Treat others as you and your family members would want to be treated.
A skill every SANE should have is: I think it is invaluable to be able to listen beyond the patient’s words and see beyond their behavior. 
A skill every program coordinator should have is: Communication:  A coordinator needs to be able to communicate with administration, politicians, community partners, possible funding agencies, staff members both professionally and personally as well as a patient and their family.
More money or more staff? More money for more staff involvement.  I struggle with lack of funds to incorporate nurses into the”running” of  the program.  Thoughts of succession are key to sustainability
I wish someone had told me when I was first starting out: Just do it and apologize later
My most indispensable resource is: The amazing professional nurses and administrative assistant that I work with.  They are the glue that holds this team together.  I am forever inspired by them, able to diffuse frustration with them and laugh out loud with them.  They make the difference!
My strong suit is: Hmm… This is a tough one.  My passion for the work I do, and the ability to publicly speak and teach.
I would rather eat glass than: Work with numbers
I take care of myself by: I am trying to balance my world through walking, running, gardening, watching my son play sports (whatever season it is), visiting with my girls, cooking, red wine, and an occasional movie and couch night. 
It will be time to do something else when: OH!  There is still too much work to be done to consider this
In 10 years I would like to be: Making a difference on the national level, having time to travel, enjoying life and all it has to offer.
Words of advice for a struggling SANE program coordinator? Take a look at all the work you have done, and the changes you have made.  There are many frustrations with this work, but think of the tears of a patient, the hug that they gave you, the difference that you made in their life.  That is why we do the work we do